Top 6 Ways to Get An Angry Customer To Back Down

1. Apologize. An apology makes the angry customer feel heard and understood. It diffuses and anger and allows you to begin to re-establish trust. Not only that, but pilot studies have found that the mere act of apologizing has reduced lawsuits, settlement, and defense...

When Do You Need Motorcycle Covers?

If your home does not have an enclosed Garage, you definitely need a premium waterproof motorcycle cover. Be sure to get a cover that is not only waterproof, but breathable and fleece lined to protect your cycle’s finish. As with most things, you can go the...